Our Managed Services portfolio provides management of your currently deployed infrastructure so that you can focus on your core business and enhance agility, reduce cost, and provide you absolute peace of mind. Pioneer follows well established frameworks and industry benchmarks such as ITIL, COBIT, Lean, Six Sigma and PMI. We have 16 dedicated CoEs on different technologies that is backed by an innovation bench of 300 engineers and 50 automation experts.
We provide network router, switch, link and modem reconfiguration as well as VLAN configuration management. We also provide proactive network fault identification, diagnosis, escalation, fault resolution, escalation management as well as network recovery in case of any outage. As part of infrastructure management, we also monitor bandwidth usage, CPU and memory usage and generates performance reports.
We use an IP-based KVM for remote infrastructure management. We monitor and administer your firewall, deploy scripting for policy backups, monitor performance and update software with patches. We also makes security related changes to your firewall like updation of blacklists, rule-based configuration changes and disabling ICMP packets.
We perform remote infrastructure management and proactive round-the-clock monitoring of your servers. We track availability and utilisation of disk space, memory, network bandwidth and processing. We follow your incident management procedure for resolving incidents and we recommend workarounds to address issues. We also provide user management services, security administration and cluster administration.
We provide storage solution management, monitors key resources and interconnects the storage solution. As part of its IT infrastructure services, we will manage and ensure peak performance of your storage solution, warn you about issues and suggest solutions for them. We also ensure regular backup, data protection and data recovery in the event of a system failure or an IT disaster. In case of a failure of your backup software, we can also assist in coordination with the vendor.
Aparna Constructions
Pioneer broadband is truly upstanding and is behind its service 100%. Pioneer Internet has helped our business. Exactly your service did what you promised it does. I am delighted with your Internet, and I recommend it to all my customers.
Vice President – Operations
Aditya Homes
I was amazed at the quality of the Internet and your customer service, after using Pioneer broadband my business skyrocketed! And all my customers trust the most reliable Pioneer broadband. Thank You, Pioneer.
Managing Director
Rajapushpa Properties
Pioneer Internet is the most valuable resource we have EVER experienced. It impressed our customers and us on multiple levels. It's a great broadband internet, and experienced teams make Pioneer broadband always the best.
Director
Greenmark Developers
Happy to say that Pioneer had the best prices and service I could find. Good to know someone can help out if anything goes wrong with my Internet. Pioneer impressed me with excellent customer support. Many thanks.
Managing Director
Myscape Properties Pvt Ltd
Thanks to the Pioneer team for the best service! Everything is delivered as promised and in time. I strongly recommend Pioneer.
Managing Director
Western Constructions
The experience, right from my initial telephone conversation for advice, to the acquisition experience, was fantastic. I had a very delightful experience with team Pioneer.
Chairman
My Home Constructions Pvt Ltd
My Pioneer experience is excellent; they understood my requirement and provided me with the best possible solution in no time. Highly knowledgeable tech team, they understood the criticality and extended their valuable support.
Vice President – Projects
Muppa Akshaja Projects Pvt Ltd
Thank you for your continuous support, advice, and suggestions throughout the buying process. I was glad to have someone who took me through the entire process of adding value to my valuable customers. Thanks once again.
Managing Director
Accurate Developers Pvt Ltd
My experience with Pioneer is 10/10. I am pleased with the quality of service that Pioneer offers and the best customer service I have ever experienced.
Chairman & Managing Director
Northstar Homes
First-class service! Prompt, efficient service, and great value for money. Well done to all, and many thanks for a very customer-friendly business.
Managing Partner
Rainbow Vistas
We are using Pioneer for the last eight years for its reliability and customer satisfaction. With the continued services and good bandwidth, I never felt like I wanted to move away from Pioneer though we have multiple offerings in our community. Appreciate your time and efforts in keeping it consistent with your internet bandwidth and services.
Customer
Lanco Hills
I have been using Pioneer Internet for a few years now. If you are living in Hyderabad, definitely try Pioneer’s Internet services. With practically no Downtime, it’s the best Internet Service Provider across Hyderabad.
Association Secretary
SVC Treewalk
Congratulations, You have been doing an excellent job. It’s almost four years journey with Pioneer always received prompt service from the team. Keep up the superb work.
Customer
Serene Park
I am happy to utilize Pioneer services, especially at COVID time Pioneer had done a fabulous job. The Pioneer had created trust and reliability among residents in our gated community. All the very best, continue your best efforts on services and customer support in the future.
Secretary
Janapriya Metro Polis
We have been using Pioneer broadband for seven years for office work, Watching ultra HD movies, Cartoons on YouTube, and, of course, for online classes during the pandemic. My experience with Pioneer is fabulous; it is a very straightforward and user-friendly ISP.
Customer
SMS : +91 80082 45353
+91 40 4343 5353
support@pioneerelabs.com
© Copyright 2024 By Pioneer Online Pvt Ltd. All Rights Reserved
Developed By Iconwave Technologies Pvt Ltd.